Thank you for shopping with us. We hope you will be happy with your selections. We strive to bring our customers the utmost in product quality and uniqueness. All items shown on our site are in stock at the time of photography, however we are a unique shop at "hand selected" items and do not have a warehouse full of merchandise. Thus, there is a chance that an item may no longer be in stock or available. We will however, make every attempt to acquire any given product for our customers. We are relatively a newcomer to the e-business world and cannot foresee the response we will receive to this website. Please be understanding while we evolve into the modern age of e-commerce. Again we will do everything within our control to satisfy our customers. Please feel free to Email or call at any time with any questions or requests that you may have. Shipping We offer three shipping options for delivery within the United States and one shipping option for international delivery. We cannot ship to P.O. Boxes. Most items are in stock, but in limited quantity. If an item is not in stock you will be notified within two business days as to how long it will take to arrive to your location. We use U.P.S., FedEx, and for larger items Roadway Express. Freight or Shipping charges are not a source of revenue for us, we therefore only charge what we are charged for shipping and insurance. Payment Method We accept MasterCard, VISA, American Express and Discover. On Online orders, we do not accept checks, cash or C.O.D.'s Sales Tax A sales tax of 8.2% will be added to all orders to Washington State addresses. Sales tax will not be added to shipments going outside the state of Washington. Phone Orders You can call us toll free at 1.888.577.2356 Monday through Saturday 8:30am till 5:00pm P.S.T. Damaged Items If an item received by you is damaged in shipping, be sure to keep all packaging materials along with the original box and call our "Website" customer service department toll free at 1.888.577.2356 8:30am - 5:00pm PST Monday - Saturday. Or, you may E-mail us at Sales@shopkpr.com. All shipping costs will be refunded. Return Policy Items may be returned to us as long as we are notified within 5 days that the item is not satisfactory. The item needs to be put back in the original packaging, including the packing slip. Please follow these 4 steps: Contact our "website" customer service department toll free at 1.888.577.2356 8:30am - 5:00pm PST Monday - Saturday. We will give you a Return Authorization (RA) number. Write the RA number on the Shipping Label which was included in your shipment. Ship the package U.P.S., be sure to insure and package properly. This protects you in case the gift is damaged or lost in transit. About Pricing We carry a wide range of merchandise with varying prices. We specialize in quality and uniqueness. We are confident in our products and pricing. We've been building our business and product lines for over 20 years, and offer exceptional customer service. Interactive Shopping If you are searching for something special that we are not currently featuring on our site, please email us with your request. If we have the item or something similar, it is possible for us to attach a photo to an email message for your convenience. This may be done within one business day or even the same day. Isn't technology great!